(My column for July 2017…)
First, a quick update: my time in Germany has been fabulous, but is soon coming to an end, for now at least. My next column will be sent from Belgrade, in Serbia, where I will be spending at least the month of August volunteering with a refugee assistance agency called BelgrAid. Check my Facebook account for news as it happens.
I hope everyone had a thoroughly enjoyable Independence Day. (I also hope we get to have another one!) The Fourth found me in a nice little Italian restaurant here in Krefeld, with a glass of pinot noir and a yummy plate of pasta with shrimp in cream sauce, thinking about where we are, where we’re going, and the importance of goals.
I got introduced to the concepts of “Total Quality Management” while I worked for a software company down in Stroudsburg back in the late nineties. Many of those concepts had to do with goal setting – everything from determining the overall purpose of a company down to identifying the acceptable error rate for widget production. I learned that goals, to be really useful, needed to be SMART: specific, measurable, actionable, realistic, and time-oriented… at least, that was one interpretation of the acronym “SMART.” (There are others – see for instance https://www.projectsmart.co.uk/smart-goals.php.)
Maybe you’ve been in one of those annual performance reviews – where you and your manager sat down, looked at the goals you’d set last time, compared them to actual performance, and talked about what had worked well and where improvement was still possible. Properly handled, such talks can be immensely useful, both for employees and management.
Well, we have goals as a country, you know. They’re in the Preamble to the Constitution. (Test yourself! See how many you remember before reading the next paragraph!)
“We the People of the United States, in Order to form a more perfect Union, establish Justice, insure domestic Tranquility, provide for the common defence, promote the general Welfare, and secure the Blessings of Liberty to ourselves and our Posterity, do ordain and establish this Constitution for the United States of America.”
Now, of course the Founders didn’t have TQM, or the idea of “SMART goals,” so perhaps they can be excused for setting some pretty fuzzy and difficult-to-measure goals. Just what did they mean by “a more perfect Union,” say, or “the Blessings of Liberty”? Heck, judging from the state of the healthcare debate, we can’t even seem to agree on what is meant by “the general Welfare.”
But here’s another important thing to remember about goals: they are not carved in stone. Situations change, and goals can change with them. Some might not prove to be realistic; some might not go far enough. The process of goal-setting can lead to some pretty serious self-examination, and also encourage some audacious visions.
So here’s your opportunity to engage in a little exercise – I’ve set up a survey called “Progress Towards America’s Goals” on the SurveyMonkey website. Go to https://www.surveymonkey.de/r/MCKVFVM, and have at it. It should take about ten to fifteen minutes to complete, maybe more if you want to get really thoughtful about it. In a couple of weeks, I hope to have enough responses to generate a kind of report card, which I can then share with you. Thanks in advance.